Sam Ryde Metal Studio | Delivery & Policy Information
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Delivery & Policy Information

Please read carefully before making a purchase

** Christmas 2015 Shipping Notice**

 

Last posting day for all NON UK orders is: Tuesday 15 December 2015

 

Last posting day for all UK orders is: Monday 21 December 2105

 

 

Standard Shipping times (non xmas)

 

All UK orders are sent using Royal Mail 2nd class recorded delivery.

 

Standard Shipping times (non xmas)

 

All UK orders are sent using Royal Mail 2nd class recorded delivery.

 

International orders are sent using Royal Mail standard Air Mail service which takes 7-21 days.

 

If your item is needed urgently please message me so I can try and get it done quicker for you. International orders are sent using a track and trace service.

 

Please note I am not responsible for any import / tax charges your country may charge you.

 

Refunds and Exchanges

 

If for any reason you are not fully satisfied with your purchase, I will gladly refund you within 28 days of your purchase date (minus delivery costs). However all items must be in their original and undamaged condition when I receive them back.

 

If you have ordered the wrong size please do not hesitate in contacting me and we can sort something out, I understand that mistakes can happen please just send me a message.

 

Custom Orders

 

If you see any items that you like but would like different stones, ring shanks, finishes etc please send me a message and we can discuss your preferences.